Hospitality: Hotel and Resort Management

Associate in Applied Science (A.A.S.)

Hotels and resorts are a vital part of our regional economy in the Finger Lakes and a central feature of the tourism industry. Learn from our network of regional hospitality experts while preparing for a future in guest accommodations and management.

Career Outlook: Lodging and Accommodations

Ensure guests have a comfortable, positive experience while traveling. Hotels, resorts, spas, and casinos need managers with exceptional people skills. The U.S. Bureau of Labor Statistics expects 9% growth in hotel and resort management careers by 2030. The average salary for lodging managers was $59,430 in May 2021.

A.A.S. Program Overview

Discover how to deliver an exceptional experience to travelers by managing guest relations, supervising staff, and making strategic business decisions. This program combines specific hotel and resort courses with foundational hospitality and business courses. Learn how to manage hotels and resorts, develop hospitality marketing strategies, and oversee food and beverage operations.

The hotel and resort track has a strong emphasis on culinary arts and guest relations. This focus ensures that you're well prepared to manage the full range of tourism experiences, from lodging and accommodations to food, beverage, and entertainment.

Learn from Industry Experts

Gain 600 hours of real-world training through our professional work experience program. Hone your skills with the support of regional experts who work in wineries, restaurants, hotels, and event centers. Our work experience program provides more flexibility than traditional internships, so you can develop the expertise you need for your personal career goals while networking with employers.

Real-World Event Planning

Create memorable experiences with our student-run events and our collaborative capstone project, Dinner at Julia's. Each year, hospitality, culinary arts, and viticulture students work together to host food and wine events for real patrons from the local community. Discover what it takes to run a successful event from start to finish by designing menus, setting up lighting, plating food, and serving tables.

A.A.S. Program Outcomes

Program Learning Outcomes

All students graduating from the A.A.S. in Hospitality and Tourism program will be able to:

• Draw on the “heart of a servant” philosophy to apply the concepts and skills necessary to achieve an outstanding and profitable guest and visitor experience.
• Model professional decorum and work ethic to exceed industry standards.
• Describe the economic impact hospitality and tourism brings to a region.

Additionally, students in this track will be able to:

• Recognize service moments of truth, develop customer service strategies and provide exceptional, individualized, quality guest service.
• Evaluate the synergistic nature of developmental service in the hotel industry.

Career Pathways

The professional work experience and education you earn through this program prepares you for a wide range of hospitality careers. Some of these opportunities include:

Seamless Transfer Opportunities

Many four-year colleges and universities in the area offer a bachelor’s degree in hotel and resort management or a related hospitality field. FLCC has an articulation agreement with SUNY Brockport, which ensures that our program graduates will enter Brockport's hospitality program in full junior standing.

Other program graduates have continued their education at the following institutions:

Low-Cost Tuition and Scholarship Opportunities

Earn a quality education at an affordable rate. With our low cost-per-credit and general scholarship opportunities, you can maximize your potential with minimal debt. 80% of students are awarded scholarships or financial aid that help with the cost of college.

Faculty

Our Hospitality faculty bring a variety of real-world experiences in hotel, tourism, and event planning to the classroom. Your instructors have worked as food and beverage directors, executive chefs, and restaurant managers. They are eager to introduce you to the exciting world of hospitality and connect you with the regional employers they have come to know well over the years.